Growth
WhatsApp, SMS and phone system
Once the school connects its own WhatsApp Business line, incoming messages land in a shared inbox. Call logs from your phone system show missed calls. Announcements to a class, a branch or every parent go by SMS and e-mail, and by WhatsApp once the line is connected; SMS also reaches the staff. Commercial messages respect İYS consent, and announcements that fall in the school's quiet hours are scheduled for later. With Petek Aile on, announcements also reach the parents' app.
Watch this module in video
The screens and narration in the video are in Turkish. Petek is available in Turkish and English on the web and in the mobile app.
Messages and calls
Team and parent messaging, calls, and announcements.
The school's WhatsApp, SMS and phone on one screen, shared by the team.
What you can do
- 1
A shared WhatsApp inbox the whole team can answer
- 2
Netgsm and Bulutfon call logs, missed call follow-up
- 3
Announcements to a class, a branch or every parent by SMS, e-mail and the school's own WhatsApp line; in the app too with Petek Aile
- 4
SMS through Netgsm: the school's own account or Petek's
- 5
No commercial message to a number without İYS consent
- 6
School quiet hours for messages to parents
- 7
WhatsApp media retention and manual delete (KVKK)
- 8
Saving a call note after calling a prospect in the iPhone and iPad app